Financial Services / VAPS / Roadside Assistance

Roadside Assistance

Roadside Assistance is a professional service that will help you to get back on the road after a breakdown.

This service is included in most plans and policies sold through KIA Financial Services. However, it can be bought as a stand-alone service through our national call centre. Fill in the form on the right and we’ll call you back to discuss your options.

How will this benefit you?

  • Tow-in service
  • Fuel to reach the closest filling station
  • Jump-start service
  • Key lockout
  • Available 24/7, 365

What is provided for*?

Tow-in service
If you experience a mechanical breakdown which was not directly caused by a road accident and cannot be repaired on the spot, a Roadside Assistance agent will dispatch a roadside team to tow your car to the nearest approved facility for repairs.
Tyre change
We will provide assistance with a tyre change, when needed.
Jump-start service
If your car has a flat battery, we will send a contractor to help you jump-start your car.
Fuel to reach closest filling station
If your car runs out of fuel and you are stranded on the side of the road, we will dispatch a contractor with a canister of fuel for your car so that you can reach the nearest petrol station and re-fuel.
Key lockout service
Should you accidently lock your car’s key in your car, we will send a locksmith to open your car and retrieve your key.
Car hire
Roadside Assistance will refund you up to a maximum of R500 towards the total cost of car hire. It is your responsibility to arrange car hire.
Accommodation
If you wish to stay overnight in a hotel while your care is being repaired, Roadside Assistance will refund you up to a maximum of R500 per person (for the driver and up to 3 passengers) for one night only. It is your responsibility to arrange accommodation
Product disclaimer

* Please review the respective Roadside Assistance service section in a Hyundai Service Plan, Maintenance Plan or Warranty policy booklet for detailed information, respective limitations and the full list of benefits. Terms, Conditions and Limitations apply. List correct at time of publication. E&OE.



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